s
Blog/News
ERP System Selection. Do not be foolish!

Irrespective of whether the company is a multi-national, multi-million dollar organization or a small company with single digit million turnover, the goal of system selection is to source a system that can provide functionality for all of the business processes; that will get complete user acceptance; management approval and, most...

Continue reading
Winning at Process Improvements - Integration, Integration, Integration

No matter what system you implement;  a whole ERP (such as NetSuite) designed to manage your entire business; or a point solution (such as SugarCRM) that addresses a specific departmental need.   There comes a day where manual processes, such as entering customer orders from the phone, emails or fax, or moving information between...

Continue reading
Customizing Software as a Service ERP Solutions. Necessary?

We constantly hear software as a service (SaaS) ERP/CRM vendors talk about customizing their solutions and how "easy" it is.  In contrast, we constantly hear legacy software vendors talk about how inflexible SaaS solutions are.   Well, let us tell you that: SaaS solutions (for the most part) are highly adaptable. SaaS solutions...

Continue reading
Tactics Helps SAP Streamline Their Channel Sales Processes for the Cloud

  "With the help of Tactics we (SAP) were able to apply best practices for dealing with our partners and how they sell subscription-based solutions". - Pascal Nass, Global Channel Development – SAP AG  Tactics was engaged on a process engineering and solution design project to apply industry best practices...

Continue reading
Implement cloud solutions for the company you want to be - not what you are !

Growing companies make three common mistakes in selecting CRM, Accounting and ERP systems.  The first, and potentially the most serious, is waiting to upgrade their business management systems until they really need to.  The second is implementing systems that are far more complex than what they currently need.  The third...

Continue reading
Using QuickBooks Online Payroll and NetSuite - Freaky or is it?

QuickBooks has a great payroll module that really does take the burden out of paying people. Quickbooks Payroll is easy to use, allows direct deposit, has automated tax form filing and automated federal and state tax processing; it's fully online and payroll can be efficiently processed in seconds. It even guides you...

Continue reading
NetSuite's SuiteFlow - A Great Business Process Tool

We have recently seen an uptick in customers that want to customize their NetSuite ERP deployment. More specifically around workflow and business process automation.   Traditionally this was performed by a technical team of programmers using a combination of custom fields and records and NetSuite's SuiteScript programming language which performed the...

Continue reading
Best of Breed (LoB) vs Suite - Devil is in the Detail

With web services products coming out every day to run aspects of your business - this begs the question: Do you choose line of business (LoB) solutions (best-of-breed) or bite the bullet and try to find a all-in-one solution that can run at least 80% of your entire business? This is a very difficult...

Continue reading
Deploying CRM after you have deployed NetSuite Financials

Some NetSuite customers have deployed  financials and order management but never bothered implementing the CRM module.   It could be that finance and order management took priority and/or CRM is being handled in another system and/or CRM is just not important.   But things change.  More recently, we have seen a...

Continue reading
Open Source SaaS ERP. Will it ever be accepted by the enterprise?

Over the last several weeks we have wondered why open source ERP is not yet generally accepted in the business community.   They should be; for the most part they work well, run wide and deep and cost hardly anything in term of licensing.  But unlike their infrastructure ( think Linux,...

Continue reading